Bask Bank

Background

Bask Bank, a division of Texas Capital Bank based in Dallas, is an exclusively online bank that specializes in savings accounts and certificates of deposit. However, its services are limited; there is no option for a checking account, and customers do not have access to ATMs or branches.

Following the stakeholder interview, I conducted a comprehensive heuristic evaluation to identify areas of improvement. I compiled a list of pros and cons, along with recommendations. For the design process, I led the team in incorporating design recommendations, and creating wireframes, user flows, diagrams, mockups, interactive prototypes for user validations.

Category

Consumer Electronics · Automotive Tech · Connected Devices

Role

User Experience Design · Heuristic Evaluation · Lead Interative Prototyper

Tool

Figma · FigJam · Miro

The Design